RETURNING/EXCHNAGING PURCHASED FOOTWEAR AT fevershoes.COM

We pride our self on customer service and satisfaction. You may exchange or return most merchandise for a full refund, less shipping charges, based on the original form of payment, within 14 days of purchase. If you are returning a gift, you will receive a web merchandise credit. All items on Sale are FINAL SALE! Please remember all merchandise returned or exchanged must be in its original condition (new), and box.

In the case of an exchange, shipping for the new item will be free of charge. (However, we do not refund return shipping charges, unless we made an error.)

Return FEVERSHOES.com items by mail

·         Securely pack your merchandise with the invoice.

·         Ship UPS Please insure your package.

·         We'll process your return within 7 days of receipt, though it will take longer to receive your store credit. If you provided an email address, we'll notify you via email when your exchange has been received and processed.

Exchange FEVERSHOES.com items by mail
You will not be charged for the shipment of your replacement item.

·         Securely pack your merchandise with the invoice.

·         Ship UPS. Please insure your package.

·         We'll process your exchange within 7 days of receipt, though it will take longer to receive your store credit. If you provided an email address, we'll notify you via email when your exchange has been received and processed.

·         If the requested exchange item is not available, you will receive a store credit. Merchandise credits will be issued for gifts. If you paid with a gift card, the debited amount will be returned in the form of a new gift card.

If you have questions or would like assistance with a return, please contact us by email at: returns_exchanges@fevershoes.com or at our toll-free number:
1-800-620-6896

Monday - Friday 10am – 2pm ET or via fax at 1-877-468-5345